Privacy policy.

At Y21 Studios, we are committed to safeguarding the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you access our website, register for classes, attend events, or purchase memberships. We ensure that we comply with the General Data Protection Regulation (GDPR) and Irish Data Protection laws, and take the protection of your personal data seriously, including the personal data of children.

Please read this Privacy Policy carefully. By using our website and services, you acknowledge and agree to the collection and use of your personal data as described below.

Privacy Policy for [Your Website Name]

Effective Date: [Insert Date]

At [Your Website Name], we are committed to safeguarding the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you access our website, register for classes, attend events, or purchase memberships. We ensure that we comply with the General Data Protection Regulation (GDPR) and Irish Data Protection laws, and take the protection of your personal data seriously, including the personal data of children.

Please read this Privacy Policy carefully. By using our website and services, you acknowledge and agree to the collection and use of your personal data as described below.

1. Introduction

We value your privacy and are dedicated to ensuring that your personal information is handled responsibly and securely. This policy applies to all users of our website, including parents and guardians registering children for classes and events.

Our website provides access to various services, such as classes, events, and paid memberships. We collect data to facilitate the registration process, process payments, and communicate with you regarding our services. We also adhere to specific legal requirements to protect the privacy and safety of children under the age of 16.

2. How We Collect Data

We collect personal data in several ways:

  • Registration and Account Creation:
    When you register for a class, event, or membership, we ask for personal information such as your name, email address, phone number, and, if applicable, your child's details (name, date of birth, etc.). This is necessary to create an account and process your booking.

  • Payment Information:
    When you make a payment for a service (e.g., a class or membership), we collect payment details, such as credit or debit card information. This information is used solely to process transactions and is handled by trusted third-party payment processors in compliance with industry standards (e.g., PCI-DSS).

  • Communication:
    If you contact us via email, phone, or any other means of communication, we may collect your contact details and the content of the communication in order to assist you.

  • Cookies and Tracking Technologies:
    We use cookies and similar technologies to enhance your experience on our website, such as remembering your preferences or tracking your usage patterns. You can manage your cookie preferences through your browser settings.

3. How We Use Your Data

The personal data we collect is used for the following purposes:

  • Account Management:
    To create and manage your account, which allows you to register for classes, events, and memberships, as well as track your bookings and history.

  • Payment Processing:
    To process payments for services you book, including payments for classes, events, and memberships. Card information is securely processed by trusted payment providers.

  • Communication:
    To send you confirmations, updates, reminders, and other communications related to your bookings and account. We may also use your data to notify you about changes to our services, events, or membership terms.

  • Customer Support:
    To respond to your inquiries, resolve issues, and provide customer support.

  • Marketing and Promotions:
    With your consent, we may use your data to send you promotional offers, newsletters, or other marketing materials related to our services. You can opt-out of receiving marketing communications at any time.

  • Improvement of Services:
    To analyze usage patterns and improve our website and services. This helps us offer a better user experience.

4. Children's Privacy

We are committed to protecting the privacy of children. Our services are available to people of all ages, including children under 16 years old. We do not knowingly collect personal data from children under the age of 16 without parental consent.

If we learn that we have inadvertently collected personal data from a child under 16 without proper parental consent, we will take immediate steps to delete the data.

Parental Consent:
When a child under 16 years old is registering for a class or event, a parent or guardian must provide consent for the collection and use of the child's personal data. The parent or guardian will be responsible for managing the child’s account and ensuring compliance with our Terms and Conditions and Privacy Policy.

Parents or guardians may contact us at any time to review or delete their child's information by emailing us at [Insert Contact Information].

5. How We Protect Your Data

We use a range of security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include:

  • Encryption:
    All sensitive data, such as payment information, is encrypted during transmission using SSL (Secure Socket Layer) technology to ensure that it is securely sent over the internet.

  • Access Control:
    We limit access to personal data to authorized personnel who need it to perform their duties. Staff members are trained in data protection and confidentiality.

  • Data Retention:
    We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting requirements. If you wish to delete your data or close your account, you can contact us at [Insert Contact Information], and we will delete your data as required by law.

  • Third-Party Processors:
    We may share your data with trusted third-party service providers (e.g., payment processors, email providers, event platforms) who assist us in delivering our services. These providers are required to comply with data protection laws and are prohibited from using your data for their own purposes.

  • Regular Audits:
    We conduct regular security audits to assess the effectiveness of our data protection measures and ensure compliance with applicable laws.

6. Your Rights

Under the GDPR, you have certain rights regarding your personal data:

  • Right of Access:
    You have the right to request a copy of the personal data we hold about you and to know how it is being used.

  • Right to Rectification:
    If you believe the personal data we hold about you is inaccurate or incomplete, you can request that we correct it.

  • Right to Erasure (Right to be Forgotten):
    You can request that we delete your personal data if it is no longer necessary for the purposes for which it was collected, or if you withdraw consent where applicable.

  • Right to Restriction of Processing:
    You can request that we restrict the processing of your personal data under certain circumstances, such as when you contest the accuracy of the data.

  • Right to Data Portability:
    You have the right to request a copy of your data in a structured, commonly used, and machine-readable format and to transfer that data to another service provider if applicable.

  • Right to Object:
    You can object to the processing of your data for direct marketing purposes, or if the processing is based on our legitimate interests.

To exercise any of these rights, please contact us at [Insert Contact Information]. We will respond to your request within the timeframe required by law.

7. Data Transfers

We do not transfer your personal data outside the European Economic Area (EEA). If such a transfer becomes necessary in the future, we will ensure that appropriate safeguards are in place, such as the use of Standard Contractual Clauses (SCCs) or other legally recognized mechanisms.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website. Cookies are small text files that are placed on your device when you visit our website. You can manage your cookie preferences through your browser settings. For more information on how we use cookies, please refer to our [Cookie Policy] (link).

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be revised. We encourage you to review this policy regularly to stay informed about how we protect your personal data.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

hello@y21studios.com

+353 085 770 4420

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.